PlanAccess is an online service that manages and collates your beforeUdig responses into individual Job Packs providing significant cost and time savings by eliminating what has traditionally been a resource intensive process.

PlanAccess is an online portal providing a single interface for beforeUdig response management. Eliminate email responses filling your inbox, track the status of the responses and receive alerts when Job Packs are complete. Download Job Packs individually or in groups to easily share amongst your workforce.

PlanAccess receives and stores the asset location responses from asset owners instead of being directly emailed to the requestor. PlanAccess automatically collates the responses into a Job Pack; a collection of all responses for a single beforeUdig enquiry. There is no longer a need to track responses against enquiry confirmation sheets.




Utility Scan, a New Zealand-based underground utility survey company, overcame manual email collation challenges by implementing beforeUdig’s PlanAccess solution. Owner Ben Giles sought efficiency in filing utility responses and managing multiple inquiries. Donna Hardgrave, a key user, seamlessly integrated PlanAccess into daily operations, resulting in a 12.5% increase in efficiency and 5 hours of weekly administration time savings. Read more




The advantage of PlanAccess is that electronic asset location responses from the utilities and other asset owners are transmitted to PlanAccess instead of the directly to the requester.

PlanAccess then aggregates the responses into job Packs, a collection of all responses from all utilities for a specific job request. When all responses have been received the requestor is notified that their Pack is ready for download – all with one click.

The responses are available to all PlanAccess members of the Requestor’s organisation – no need to forward multiple emails. Requestors can also monitor the status of their request and its responses at any time via the dashboard interface.  

Workflow process

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